FAQs
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“The Process” in a nutshell: I use an epoxy resin that is two parts. I mix the two parts then choose a “mix-in,” such as mica powder, glitter, sprinkles, crushed glass and more! Then I pour the mixed resin into a silicone mold, remove any bubbles, wait 24 hours for it to cure, and remove it from the mold. The removing is my favorite part since you don’t always know how it will turn out :) I usually make around 20 pairs in one sitting. Next is the earring assembly process and then they are ready for you!
Each pair of earrings is individually made so they are unique in their own way!
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No worries-I got you!
My earring findings are hypoallergenic stainless steel, but I also have options for those with extra picky ears. For a small up-charge, I also offer earring findings that are gold filled or gold plated. If you do not see them as an option, send me a message, and I will let you know what I have available!
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All items sold by Beloved Sparrow Designs are final sale. This means once you have purchased any item from Beloved Sparrow Designs that item cannot be returned. However, exchanges are accepted within 7 days of purchase. The product must be returned in the original condition. Buyers are responsible for return postage costs.
DAMAGED ITEMS:
"But Emily-Kate, what if my lovely order was damaged during the shipping process?"
I’ll work with you to make it right!
If your order has been damaged, please follow these steps:Take a photo of the original shipping packaging and ordered item(s)
Email the photo to [email protected] with a description of the damage.
Once I receive the email, we can have a conversation about the best way forward; whether that is a partial refund, new earrings/product, or a full refund. Please understand damaged items will be dealt with on a case-by-case basis.
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Shipping is a flat rate of $7.00
For customers near Franklin, Indiana, I also offer a porch pick-up option free of charge :)
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Porch pick-up is located approximately 5 minutes from downtown Franklin, Indiana. After your purchase is made, we will message you with the pick-up address.
Your order will be placed in a plastic tote on the porch with your name clearly labeled.
ORDER FULFILLMENT
When your order is ready, you will receive an email notification.
Please allow 1–3 business days for order fulfillment.
If you need faster fulfillment, feel free to reach out and we will do our best to accommodate when possible.
PICK-UP GUIDELINES
Please only take your own package. We trust our customers and love being able to offer this convenient option.
Porch pick-up is offered to help save on shipping costs and reduce wait time. If theft becomes an issue, this option may need to be discontinued. Thank you for helping us keep this service available.
TIMING
You may pick up your order at any time that is convenient for you. There is no need to notify us before arriving.
Orders must be picked up within two weeks of being placed on the porch. If an item is not picked up within this timeframe, it will be refunded and made available for purchase by another customer.
The 15-day return period begins on the day the item is placed on the porch.
If something comes up and you are unable to pick up within the two-week window, please reach out. We are always happy to accommodate!
CHECKOUT SELECTION
Select Porch Pick-Up at checkout to use this option. Porch pick-up is free.
If the incorrect delivery option is selected at checkout, please contact us the same day to make corrections.
If you choose to have your order shipped after selecting porch pick-up, an invoice for the shipping charge will be sent.
If you have any questions, please contact us at: [email protected]

